Rob started out with American Family as an agent in Faribault, MN in 1988. He transferred to the national headquarters in 1991 as a sales training specialist. Three years later, he was appointed district sales manager to D-63 in New Ulm, MN. Under his management, D-63 received numerous awards. In 2000, Rob was appointed field training manager and later that same year accepted a position as field special projects manager.
In December 2001 Rob was named the sales director for