Northwest IT Solutions LLC, located in downtown Issaquah, provides onsite and remote IT support on a recurring or project basis. We are dedicated to offering you the best in IT services and products and have over 16 years of experience helping businesses build and maintain reliable computer networks. We have experience with businesses in a wide variety of sectors including Law Firms, Medical & Dental Practices, Aerospace, Manufacturing, Real Estate, and Property Development companies. Whether it’s a computer, server, software, or networking issue you’re facing, we will take the time to understand your needs in order to provide quality service and support.
We provide the following services:
- Onsite & Remote IT Support
- Outsourced Network Administration
- IT Consulting- 24 x 7 Network Monitoring Service
- Managed Antivirus Protection & Managed Offsite Backups
- Server & Workstation Installation
- Wireless Networking
- Network Security Audits- Server Room Planning & Relocation
- Data Backup & Disaster Recovery Solutions
What is 24x7 Network Monitoring?
24x7 Round-the-Clock monitoring checks your critical systems every five or fifteen minutes at your option. Whenever it sniffs a problem, it sends an email or SMS alert showing the exact nature of the problem directly to us. We’ll see the true nature of the problem – rather than having to depend on (ahem) your best guess. That means we can fix it faster – and radically boost your overall uptime.
Specific, informative alerts show us the exact nature of the problem. We can fix it faster.
Problems are almost always highlighted to us before you even know you have one. Uptime is maximized.
Alerts are routed to the right technician. He can fix it faster – and do it right the first time.
Alerts for mission-critical systems can be sent by SMS day or night.
How do I get started?
24x7 Network Monitoring takes just minutes to set-up, doesn’t require any system reboots and can be protecting your business from downtime today. Contact us to find out more.
About the Owner:
Dan Jorgenson, Technology Consultant | Network Engineer Dan is a seasoned technology professional with over 16 years of experience helping clients identify and address their business computer and network needs. As a business owner himself, Dan understands the pressures and challenges facing small businesses and is familiar with a wide variety of tools and technologies that can help ensure a functional, reliable, and secure network infrastructure. Dan studied Business Administration and Information Systems at Seattle Pacific University and has worked with over 50 local businesses, providing IT consulting and support services.